Consumer Information

Consumer Protection and Privacy

Credit and Debt

Savings and Investments

Insurance

Cars

Energy

Health and Safety

Other


Consumer Protection and Privacy

  • Video: Get Smart Against ID Theft
  • Consumer Tips: Get Smart – Protect Yourself, Your Friends and Your Family from ID Theft and Fraud, 03/2014. (PDF)
  • Resources for Consumers Contacted by Debt Collectors, 12/10/2013. (PDF)
  • Resources for Consumer Concerns about Privacy, 11/21/2013. (PDF)
  • Avoid ID Theft and Fraud in the New Health Insurance Marketplace, 09/25/2013. (PDF)
  • Consumer Tips: Slam the Door on Phishing Scams, 5/15/13. (PDF)
  • Five Things You Should Know to Avoid Fake Check Scams. (PDF)
  • Consumer Tips: Protect Yourself From the “Grandparent Scam.” (PDF)
  • Consumer Tips: Protect Yourself From Fraud When You're Buying Online. (PDF)
  • Why We Need a “Do‐Not‐Track” Mechanism to Protect Consumers’ Online Privacy. (PDF)
  • 9 Things to Ask When Shopping for Identity Theft Services. (PDF)
  • Avoid Fake Check Fraud and Get the Real Deal About Mystery Shopping Opportunities. (PDF)
  • CFA Fake Check Scams Fact Sheet. (PDF)
  • CFA Fake Check Scams Fact Sheet (Spanish Version). (PDF)
  • Don't Become a Target Brochure (English Version). (PDF)
  • Don't Become a Target Brochure (English Version, Black and White). (PDF)
  • Don't Become a Target Brochure (Spanish Version). (PDF)
  • Don't Become a Target Brochure (Spanish Version, Black and White). (PDF)
  • Don't Become a Target PowerPoint Presentation. (PPT)
  • Fake Check Scams, Ready to Use News Articles. (PDF)
  • Keeping Secrets About You... On the Internet!: A Kid's Guide to Internet Privacy. (PDF)
  • The Internet, Privacy, and Your Child: What You Need to Know as a Parent. (PDF)
  • Ten Easy Steps to Protect Your Personal Information and Detect Fraud (PDF)
  • Ten Ways to Protect Against Scams and Rip-Offs. (PDF)

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Credit and Debt

  • Get Real Debt Help- English. (PDF)
  • Get Real Debt Help- Spanish. (PDF)
  • Fact Sheet: Consumer Financial Protection Bureau Oversight of Non-banks. (PDF)
  • Fact Sheet: How States and the Consumer Financial Protection Bureau Will Work Together to Protect Consumers. (PDF)
  • How to Avoid Auto Fraud: Get the Facts About Auto Financing and Sales. (PDF)
  • Fact Sheet: Offices in the Consumer Financial Protection Bureau. (PDF)
  • Fact Sheet: The New Consumer Financial Protection Bureau. (PDF)
  • Fact Sheet: Consumer Protections in the Dodd-Frank Wall Street Reform and Consumer Protection Act. (PDF)
  • 50-State Small Dollar Loan Scorecard. (PDF)
  • Abusive Lending Practices by Smaller Banks and Thrifts. (PDF)
  • Driving A Bargain: Coming Out Ahead at the End of Your Auto Lease. (PDF)
  • For consumer information about payday loans, click here.
  • Get the Facts About Overdrafts and Fees Brochure. (PDF)
  • Refund Anticipation Loans: Updated Facts and Figures. (PDF)
  • Managing Your Debts: How to Regain Financial Health. (PDF)
  • Your Credit Score. (PDF)

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Savings and Investments

  • 6 Steps to Six-Figure Savings. (PDF)
  • 66 Ways to Save Money. (PDF)
  • Build Wealth Not Debt. Become a Cleveland Saver. (PDF)
  • Cutting through the Confusion: Where to Turn for Help with Your Investments. (PDF)
  • Teaching Your Children How to Save & Spend. (PDF)

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Insurance

  • Avoid ID Theft and Fraud in the New Health Insurance Marketplace, 09/25/2013. (PDF)
  • CFA Guide to Navigating the Auto Claims’ Maze:  Getting the Settlement You Deserve. (PDF)
  • CFA Auto Claims Checklist. (PDF)
  • Consumer Alert: Some Auto Insurers May be Underpaying Bodily Injury Claims. (PDF)
  • A Buyer's Guide to Insurance. (PDF)
  • Consumer Groups Advise Consumers to Check their Insurers' Financial Condition. (PDF)
  • Consumers Should be Cautious About Buying "Add-On" Insurance. (PDF)
  • Long-Term Disability Income Insurance: Financial Protection for You and Your Family. (PDF)

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Cars

  • Clean Cars, Clean Air: A Consumer Guide to Auto Emission Inspection and Maintenance Programs. (PDF)

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Energy

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Health and Safety

  • All-Terrain Vehicle (ATV) Fact Sheet 2007. (PDF)
  • Directory of Manufacturer Online Product Registration Pages. (PDF)
  • Hidden Hazards Number One, (PDF)
  • Hidden Hazards Number Two, (PDF)
  • How Healthy is the Air in Your Home? A Room by Room Checklist, (PDF)
  • Home Play Equipment: Safety Tips for Buying and Using. (PDF)
  • How Safe Is Your Local Playground? A Parent's Checklist. (PDF)
  • What You Need to Know About Registering Your Children's Product. (PDF)

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Other

  • The Cooperative Difference: Consumers Helping Themselves to Meet Needs and Save Money. (PDF)
  • How to Purchase and Use Gift Cards. (PDF)

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