Auto Sales and Service

Consumer Information

Press Releases

Studies

Testimony and Comments


 

Consumer Information

  • Clean Cars, Clean Air: A Consumer Guide to Auto Emission Inspection and Maintenance Programs, 06/12/03. (PDF)
  • Driving A Bargain: Coming Out Ahead at the End of Your Auto Lease. (PDF)

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Press Releases

  • Home Improvement Complaints Top NACAA/CFA’s Annual Consumer Complaint List, 02/10/05. (Read More)
  • Six National Groups Join Together for First-Ever Consumer Agenda, 09/28/04. (PDF)
  • Automobile Sales Complaints Top NACAA/CFA’s Annual Consumer Complaint List, 11/24/03. (Read More)
  • Home Improvement Complaints Top NACAA/CFA's Annual Consumer Complaint List, 11/25/02. (Read More)

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Studies

  • Thirteenth Annual NACAA/CFA Consumer Complaint Survey Report, 02/10/05. (PDF)
  • The Hidden Markup of Auto Loans, 1/26/04. (PDF)
  • Twelfth Annual NACAA/CFA Consumer Complaint Survey Report, 11/24/03. (PDF)
  • Eleventh Annual NACAA/CFA Consumer Complaint Survey Report, 11/25/02. (PDF)

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Testimony and Comments

  • Consumer Groups Respond to FTC's Used Car Rule Review, 03/12/2013. (PDF)
  • Comments Regarding Cooling-Off Rule Regulatory Review, 9/25/09. (PDF)
  • Consumer Groups Request Funds for Vehicle Titling System, 07/25/07. (PDF)
  • Car Title Fraud: Issues and Approaches for Keeping Consumers Safe on the Road, House Subcommittee on Commerce, Trade, and Consumer Protection. Testimony of Rachel Weintraub, 03/01/06. (PDF)

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