Auto Sales and Service
Brochures
Press Releases
Studies
Brochures
- Driving A Bargain: Coming Out Ahead at the End of Your Auto Lease. (PDF)
Press Releases
- Home Improvement Complaints Top NACAA/CFA’s Annual Consumer Complaint List, 02/10/05. (Read More)
- Six National Groups Join Together for First-Ever Consumer Agenda, 09/28/04. (PDF)
- Automobile Sales Complaints Top NACAA/CFA’s Annual Consumer Complaint List, 11/24/03. (Read More)
- Home Improvement Complaints Top NACAA/CFA's Annual Consumer Complaint List, 11/25/02. (Read More)
Studies
- Thirteenth Annual NACAA/CFA Consumer Complaint Survey Report, 02/10/05. (PDF)
- The Hidden Markup of Auto Loans, 1/26/04. (PDF)
- Twelfth Annual NACAA/CFA Consumer Complaint Survey Report, 11/24/03. (PDF)
- Eleventh Annual NACAA/CFA Consumer Complaint Survey Report, 11/25/02. (PDF)
Testimony and Comments
- Comments Regarding Cooling-Off Rule Regulatory Review, 9/25/09. (PDF)